Updated May 2022
Terms & Conditions
Updated May 2022
Terms of Service
By accessing the services of Tax Resolution Help Center, a dba of EveryDayCPA, Inc., and/or Tax Resolution Help Center Company (collectively “Tax Resolution Help Center” or “TRHC"), you agree to the following terms:
1. Acceptance
The following legal terms and conditions govern your use of steps, explanations, worksheets, materials, documents and any or all other information made available to you (the "Materials") either on this website or in media hosted by TRHC (“Media”). Media hosted by TRHC may include, but are not limited to, either in-person or pre-recorded educational sessions, interviews, webinars, podcasts, surveys, and question and answer sessions. BY ACCESSING THE MEDIA AND/OR MATERIALS, YOU AGREE TO ALL TERMS, CONDITIONS, AND NOTICES CONTAINED OR REFERENCED HEREIN (THE "TERMS AND CONDITIONS"). Review these terms carefully. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT FURTHER ACCESS THIS WEBSITE, THE MEDIA, OR USE THE MATERIALS. TRHC reserves the right, at our sole discretion, to revise these Terms and Conditions at any time. Please periodically review the Terms and Conditions for changes. Your use of the Materials following the posting of any changes to the Terms and Conditions constitutes acceptance of those revisions.
2. Proprietary Rights
You acknowledge and agree that the Materials are protected by copyright, trademark, trade secret, and/or other proprietary rights and laws. No portion of the Materials or the data contained therein may be reproduced in whole or in part unless expressly authorized by TRHC in writing. The TRHC logo and name, and all related product and service names, design marks and slogans are the trademarks of TRHC. All other product and service marks contained herein are the trademarks of their respective owners. You may not use any TRHC or third party trademarks or logos without the prior written consent of TRHC or the applicable trademark owner.
3. Limitations on Use of Materials
Should this website provide an option to do so, you are granted a non-transferable temporary license to view, download or print the Materials solely for your own non-commercial and personal use if you comply with these Terms and Conditions. You do not own the Materials. TRHC retains sole ownership rights of the Materials. You may not share the Materials with another individual or entity. You agree not to post any content from the TRHC website or Media to newsgroups, mail lists, electronic bulletin boards or the like, without prior written consent of TRHC. You may not commercially use the Materials (or any derivative thereof) without the prior written consent of TRHC. You may not remove or change any copyright notice or proprietary legend(s) contained in or on the Materials. Nothing contained herein shall be construed as granting you a license under any copyright, trademark, patent or other intellectual property right of TRHC or any third party, except for the right of use license expressly set forth herein. To request consent for these and other matters, email support@taxresolutionhelpcenter.com.
You agree not to use the TRHC website or Media for any unlawful purpose. TRHC reserves the right to terminate or restrict your access to the TRHC website and/or Media if, in our opinion, your use of the TRHC website or Media may violate any laws, infringe upon another person's rights or violate the terms of these Terms and Conditions. Also, we may refuse to grant you a username that impersonates someone else, is protected by trademark or other proprietary right or law, or is vulgar, unsuitable or otherwise offensive in our sole discretion.
4. Your License to TRHC
Should you provide TRHC with information including but not limited to data, feedback, questions or answers, comments, plans, ideas, etc., either in TRHC-hosted Media (e.g., educational or question or answer session(s) or via interactions on this website), such information shall be deemed to be non-confidential and TRHC assumes no obligation to protect such information from disclosure. By submitting information to TRHC you (i) grant to TRHC the irrevocable right to reproduce, use, disclose and distribute the information to others without restriction or compensation required, and (ii) warrant and represent that you own or otherwise control all of the rights to the information and that public posting and use of the information by TRHC will not infringe or violate the rights of any third party. Your License to TRHC does not apply to your one-on-one interactions with TRHC Experts.
5.Your Interactions with TRHC Experts
Tax resolution experts (“Expert(s)”) made available through TRHC Media, including the TRHC web-based platforms, are independent contractors. TRHC vets Experts through a screening process that includes obtaining Expert-provided credential information, such as their state of current licensure as a Certified Public Accountant, and their Preparer Tax Identification Number, which is issued by the Internal Revenue Service. Each Expert is individually interviewed and the option to contract with TRHC to provide TriTax services is only made available to an Expert after consideration, ultimately by the Chief Executive Officer of TRHC. Each Expert is individually responsible to abide by the rules and/or regulations that govern their licensure and/or tax practice, such as United States Treasury Department Circular 230 and the AICPA Code of Conduct (where applicable). A TRHC Expert is wholly responsible for the accuracy and completeness of any TriTax service they provide, including, but not limited to educational services and tax preparation and resolution services. TRHC IS NOT RESPONSIBLE OR LIABLE FOR THE ACTIONS OR WORK PRODUCT OF AN EXPERT. Prior to engaging an Expert, TRHC RECOMMENDS YOU DO YOUR OWN DUE DILIGENCE. The IRS provides information about choosing a tax professional, which may be accessed here. You and any Expert you engage for TriTax services are responsible for agreeing to all matters relating to the timing, location and duration of Expert assistance. See also TRHC Expert Fees below.
TRHC sets the standard rate for its TriTax membership (currently $19.95/mo). TRHC also sets the standard hourly rate for Do-It-Together services (currently $70 for the first hour and $95 for each hour thereafter (in addition to the $19.95/mo membership fee). Should you contract with an Expert for a Do-It-Together (DIT) engagement, you and your Expert will jointly determine the estimated number of hours needed to conclude that engagement. Should you contract with an Expert for a Do-It-All engagement, you and the Expert will come to an agreement about the engagement fee and duration, along with the terms of payment. TRHC, at its sole discretion, may make promotional offers with different features and/or rates to any of our members or DIT engagement customers. These promotional offers, unless made to you, shall have no bearing whatsoever on your offer or these Terms and Conditions. TRHC may change the standard fees for our membership or for DIT engagement(s), as we deem necessary for our business. We encourage you to check back at our website periodically if you are interested about how we charge for TriTax services.
ALL AGREED-UPON COMPENSATION FOR TRITAX SERVICES WILL BE INVOICED TO YOU BY TRHC AND PAID BY YOU TO TRHC. TRHC is responsible for paying Experts after you have paid TRHC for TriTax services.
This website and the other Media and Materials are provided on an "as is" and "as available" basis. TRHC, its Experts, licensors and other suppliers disclaim all express or implied warranties, including the warranties that the website and other Media and/or Materials are virus free, error free, or that errors will be corrected, or are of satisfactory quality, accurate, fit for your particular purpose or need, or non-infringing. No advice or information given by TRHC, Experts, its affiliates or their respective employees or authorized agents shall create a TRHC warranty or expand the scope of any TRHC warranty. YOUR USE OF THIS WEBSITE, THE MEDIA AND/OR THE MATERIALS IS SOLELY AT YOUR OWN RISK. TRHC is under no obligation to provide you with any support, error corrections, updates, upgrades, bug fixes and/or enhancements of the website, Media and/or Materials. TRHC has the right at any time to change, modify, add to or discontinue any aspect or feature of the website, other Media and/or Materials, including, but not limited to, the content, hours of availability, website availability, or software or equipment needed to access Media and/or Materials on any particular device or communications service. TRHC has no obligation to provide you with notice of any such changes.
Other than as a part your direct engagement of a TRHC Expert discussed below, THE SERVICES AND CONTENT OF THE WEBSITE AND MEDIA DO NOT CONSTITUTE INVESTMENT, FINANCIAL OR TAX ADVICE, AND SHOULD NOT BE RELIED UPON TO MAKE ANY INVESTMENT OR FINANCIAL DECISIONS. WE DO NOT ENDORSE OR SPONSOR THE PRODUCTS, GOODS OR SERVICES OF ANY TAX EXPERT. TRHC RECOMMENDS YOU SEEK THE ASSISTANCE OF A PROFESSIONAL FOR TAX, FINANCIAL AND INVESTMENT ADVICE. Should you choose to use the information provided on this website or in the Media to attempt to resolve your own tax liabilities or those of any other person or a business, you do so at your own risk. Tax Experts are not authorized by TRHC to provide financial or investment advice as a part of TRHC TriTax services. You have the option to engage TRHC in one of three ways: Do-It-Yourself (DIY); Do-It-Together (DIT) or Do-It-All (DIA) engagements. Only in a Do-It-All (DIA) full-service engagement will a Tax Expert be engaged directly by you to provide you professional tax preparation, tax resolution or tax planning services. You are encouraged to interview and establish a workable and acceptable business relationship with any Tax Expert you work with at TRHC, but especially in a Do-It-All (DIA) full-service engagement. See also Your Interactions with TRHC Experts (above).
TRHC offers a seven-day trial membership period whereby you may access TRHC's Do-It-Yourself services, including use of the Materials, this website and the Media. This trial is only applicable for TRHC membership and its Do-It-Yourself services. Do-It-Together and Do-It-All services both offer a free “fit assessment” session, of approximately 20 minutes. There is no other free-trial period for Do-It-Together or Do-It-All services other than the “fit assessment” session.
You may request a full refund for your first month TRHC membership fee if you email info@taxresolutionhelpcenter.com and request a refund within seven days of the start of your TRHC membership. You will receive a confirmation email from TRHC once TRHC's processing of your cancellation request is complete. After the seven-day trial period ends, you will not be entitled to a refund.
TRHC requires upfront payment of the membership fee for use of TRHC's services, including use of the Materials, this website and the Media. TRHC WILL AUTOMATICALLY CHARGE YOU THE APPLICABLE MEMBERSHIP FEE, PLUS ANY APPLICABLE TAXES AND OTHER CHARGES (COLLECTIVELY, THE "MEMBERSHIP FEE") FOR THE CONTINUED USE OF TRHC'S SERVICES. HOWEVER, YOU MAY CANCEL THE AUTOMATIC CHARGE OF THE INITIAL MEMBERSHIP FEE BY FOLLOWING THE PROCESS TO REQUEST A REFUND AS DESCRIBED ABOVE. IF YOU ELECT TO CONTINUE WITH THE MEMBERSHIP, YOU WILL AUTOMATICALLY BE CHARGED THE MEMBERSHIP FEE AT THE BEGINNING OF YOUR MEMBERSHIP PERIOD AND EACH MEMBERSHIP PERIOD THEREAFTER ON THE ANNIVERSARY OF THE COMMENCEMENT OF YOUR MEMBERSHIP UNTIL YOUR MEMBERSHIP ENDS OR YOU CANCEL YOUR MEMBERSHIP AS SET FORTH BELOW. BY AGREEING TO THESE TERMS AND CONDITIONS AND ELECTING TO PURCHASE A MEMBERSHIP, YOU ACKNOWLEDGE THAT YOUR MEMBERSHIP HAS RECURRING CHARGE FEATURE AND YOU ACCEPT RESPONSIBILITY FOR ALL RECURRING CHARGE OBLIGATIONS PRIOR TO CANCELLATION, AS SET FORTH HEREIN, OF YOUR SUBSCRIPTION.
You may cancel your TRHC membership by accessing the cancellation option in your personal client portal (i.e, account) or by contacting info@taxresolutionhelpcenter.com at least three business days before the end of the then-current membership period. You will receive a confirmation email from TRHC once TRHC's processing of your cancellation request is complete. This cancellation will be effective at the end of the then-current membership period. Please note that you will not be entitled to a full or partial refund for the then-current membership period, and you will be responsible for all Membership Fees incurred for the then-current membership period. If you cancel, your right to use TRHC's services will continue until the end of your then-current membership period and will then terminate without further charges.
Limitation of Liability
Under no circumstances shall TRHC, an Expert, or any of TRHC's affiliates, employees, distributors, suppliers, licensors, agents or resellers (collectively, the "TRHC Group") be liable for any indirect, special, incidental, consequential, or exemplary damages that result from the use, misuse, inability to use, or reliance upon this website, the Media and/or the Materials. This limitation applies regardless of the basis of the purported liability. Such limitation shall apply to the fullest extent permitted by law. Further, under no circumstances shall the TRHC Group be held liable, directly or indirectly, for any loss or damage caused or alleged to have been caused to you in connection with the use of or reliance on any content, goods or services available on or through any sites linked to or from this website.
The terms of this CONTRACT shall be governed by and construed in accordance with the laws of the State of Kansas, not including its conflicts of law provisions.
You expressly agree that the exclusive jurisdiction for any claim or action arising out of or relating to these Terms and Conditions or your use of the Materials and this website shall be the State of Kansas. Any action by you against TRHC or the TRHC Group hereunder shall be brought within one (1) year after the claim arose, or be barred.
Severability and Integration
These Terms and Conditions constitute the entire agreement between you and TRHC with respect to the Materials and the Media. If any part of these Terms and Conditions is held to be invalid, illegal or unenforceable in whole or in part, the remaining provisions shall not be affected and shall continue to be valid, legal and enforceable as though the invalid, illegal or unenforceable parts had not been included in these Terms and Conditions.
Any dispute arising out of or related to this CONTRACT that the parties are unable to resolve by themselves shall be settled by arbitration in the State of Kansas in accordance with the rules of the American Arbitration Association. The written decision of the arbitrator(s), as applicable, shall be final and binding. Judgment on a monetary award or enforcement of injunctive or specific performance relief granted by the arbitrator(s) may be entered in any court having jurisdiction over the matter.
By submitting or providing us access to your data, you agree that TRHC may use your data solely for the purposes of (i) providing TriTax services, (ii) improving and developing our TriTax service, (iii) developing or marketing additional services that may be offered by TRHC in the future and (iv) enforcing our rights under these Terms and Conditions. TRHC shall not sell your data. TRHC may use your data to engage in targeted advertising for the products it sells. TRHC will only share your data with its affiliate company, EVERYDAYCPA, INC. TRHC will not share your data with Experts or third parties. TRHC IS NOT RESPONSIBLE OR LIABLE FOR THE USE OR PROTECTION OF ANY DATA YOU SHARE DIRECTLY OR INDIRECTLY WITH A TRHC EXPERT.
Data Retention and Deletion Requests
You may request that we delete your data in our possession at any time by providing such a request in writing to info@taxresolutionhelpcenter.com, except that TRHC shall not be required to delete content you shared to public areas of the Media. We shall respond to the deletion request by email within 45 days, other than for data stored on a backup system, which shall be deleted in the ordinary course of business. We are not required to delete data that is anonymized, even if that data was derived from your data, so long as the anonymized data does not reasonably identify you individually.
Termination
TRHC reserves the right, in its sole discretion, to terminate your access to the Materials or to all or part of this website or the Media, with or without notice.
Agreement with the Terms and Conditions
YOU AGREE THAT BY CLICKING THE "I AGREE" BUTTON OR BY YOUR OTHER USE OF THE WEBSITE AND OR MEDIA, YOU ACKNOWLEDGE AND YOU AGREE THAT: 1) YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ALL ITS TERMS AND CONDITIONS; 2) THE AGREEMENT IS DEEMED ACCEPTED AND SIGNED BY YOU PERSONALLY; 3) IF YOU CLICK "I AGREE" WITHOUT ACTUALLY READING OR PRINTING THIS AGREEMENT, YOU WILL NEVERTHELESS BE LEGALLY BOUND; AND 4) YOU WARRANT AND REPRESENT THAT YOU ARE AN ADULT AND NOT UNDER ANY DISABILITY IN MAKING A CONTRACT.
For further information and/or questions regarding the Materials, this website or the Media, please contact us at support@taxresolutionhelpcenter.com.
Thank you for reading our Terms and Conditions. We hope you enjoy TRHC!
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